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Dear Valued Carey ® Customer,

Our records indicate that you have recently used Carey® services for either a pick-up or drop-off at Chicago O'Hare Airport.

Please be advised that effective Monday, July 2, 2018, due to a significant reduction in requests, Carey will discontinue dedicated greeter service at Chicago's O'Hare International Airport (ORD). Should you require a dedicated greeter, one can be provided at a nominal fee by contacting Carey's Customer Engagement Center at 800.336.4646.

Carey's customary chauffeur greet - where the chauffeur parks and greets you in baggage claim – remains an available option; however, due to logistical challenges unique to O'Hare Airport, it is not advisable as the parking locations are inconvenient to most ORD terminals.

Curbside Greet

Carey provides your chauffeur's name and mobile number, via SMS Text, upon their arrival at the airport. We recommend you contact your chauffeur - at the mobile number provided either by call or text - to coordinate meeting curbside at the appropriate location.

We also encourage you to download the Carey mobile app (iOS & Android), which combines state-of-the-art GPS technology with our evolving capabilities through Amazon web services™ to deliver a cutting-edge ground transportation management experience - end-to-end:

  • CHAUFFEUR INFO: View chauffeur name, vehicle information, and contact details

  • TRACK VEHICLES: Track vehicles in real-time

  • REAL-TIME UPDATES: Receive confirmations/notifications

  • RESERVATIONS: Book, modify or cancel a reservation

  • RECEIPTS: Retrieve receipts and invoices

  • SEAMLESS INTEGRATION: With all Carey International online booking tools

Thank you,

The Carey Team

This message was intended for !*FIRST_NAME*! !*LAST_NAME*! as a customer of Carey. The contents are for the express purpose of communicating specific details about factors that may impact this service.


U.S. & Canada: 1 (800) 336-4646
From anywhere: 1 (301) 624-5006

Carey International Global Headquarters
7445 New Technology Way
Frederick, MD 21703