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Carey Travel Advisory

Type: Notification
Services Affected: All
Area(s) Affected: Chicago
Airport(s) Affected: Chicago O'Hare Airport


We are contacting you regarding your upcoming travel reservation with Carey.

Please be advised Carey has recently discontinued our dedicated greeter service at Chicago's O'Hare International Airport (ORD). Should you require a dedicated greeter, one can be provided at a nominal fee by contacting Carey's Customer Engagement Center at 800.336.4646. Otherwise, you will be greeted curbside.

For curbside service, Carey provides your chauffeur's name and mobile number via SMS text upon their arrival at the airport. Once received, you can contact your chauffeur via SMS text or call to coordinate a meeting point in the designated livery loading area. If you are unable to contact your chauffeur, please call 800-336-4646.

***IMPORTANT: Please make certain that your passenger mobile number and email address are correct in the reservation***

We encourage you to download the Carey mobile app (iOS & Android) to view your chauffeur’s information and track your vehicle location in real time.

Thank you,

The Carey Team

This message was intended for !*FIRST_NAME*! !*LAST_NAME*! as a customer of Carey. The contents are for the express purpose of communicating specific details about factors that may impact this service.


U.S. & Canada: 1 (800) 336-4646
From anywhere: 1 (301) 624-5006

Carey International Global Headquarters
7445 New Technology Way
Frederick, MD 21703